Shipping Policy
Effective Date: March 8, 2025
At Fixbinaa, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines our shipping procedures, estimated delivery times, and important details regarding your purchase.
1. Order Processing
- Orders are typically processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- Once your order is shipped, you will receive a tracking number via email.
2. Shipping Methods and Estimated Delivery Times
- Standard Shipping: Estimated delivery time is 5-10 business days.
- Expedited Shipping: Estimated delivery time is 2-5 business days.
- International Shipping: Delivery times vary depending on the destination and customs processing.
3. Shipping Costs
- Shipping fees are calculated at checkout based on destination, package weight, and selected shipping method.
- Free shipping may be available for orders exceeding a certain value, as indicated on our website.
4. International Shipping
- We offer international shipping to select countries.
- Customers are responsible for any import duties, taxes, or customs fees charged by their country.
- Delivery times may be affected by customs delays beyond our control.
5. Tracking Your Order
- Once your order has shipped, you will receive an email with a tracking link to monitor your shipment status.
- If you do not receive tracking information, please check your spam folder or contact us at info@fixbinaa.com.
6. Lost, Delayed, or Damaged Shipments
- If your order is lost or significantly delayed, please contact us so we can assist you in filing a claim with the carrier.
- If your item arrives damaged, report the issue within 7 days of delivery with photos of the damaged package and product.
7. Incorrect Shipping Information
- Customers are responsible for providing accurate shipping details.
- If an incorrect address is provided, we are not liable for lost shipments. If the package is returned to us, the customer may be responsible for additional reshipment costs.
8. Contact Us
For any shipping inquiries, please contact our customer support team:
📍 Address: 300 S Delaware St, Butler, Missouri
📧 Email: info@fixbinaa.com
📞 Phone: (660) 679-4258
By placing an order with Fixbinaa, you agree to the terms outlined in this Shipping Policy.