Shipping Policy for FixBinaa
Effective Date: January 7, 2025
At FixBinaa, we are committed to delivering your beauty products as quickly and safely as possible. Our Shipping Policy provides details about how we handle your order’s shipping process, including shipping methods, delivery times, and related information.
Shipping Methods
We offer several shipping options for both domestic and international customers. The shipping method you choose will affect the delivery time and cost.
Standard Shipping (Domestic):
- Estimated delivery time: 3-7 business days.
- Shipping cost: Based on the weight and size of your order.
Expedited Shipping (Domestic):
- Estimated delivery time: 1-3 business days.
- Shipping cost: Higher than standard shipping, calculated at checkout.
International Shipping:
- We offer international shipping to several countries. Delivery times for international orders may vary between 7-21 business days depending on your location and the shipping service chosen.
- Shipping cost: Varies based on the destination country and the size/weight of your order.
Express Shipping (International):
- Estimated delivery time: 3-5 business days.
- Shipping cost: Higher than standard international shipping.
Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be displayed at checkout before you finalize your purchase.
For orders above a specific threshold, we may offer free standard shipping as part of a promotion. This offer will be displayed clearly on the checkout page.
Order Processing
Processing Time: Orders are typically processed within 1-2 business days from the time of purchase. Please note that orders placed during weekends or holidays may experience longer processing times.
Packaging: We take great care in packaging your items securely to ensure that they arrive in excellent condition. Products are carefully packed in eco-friendly materials to reduce our environmental impact.
Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order via the shipping carrier’s website to stay updated on its delivery status.
Shipping Restrictions
Shipping Address: We only ship to valid, deliverable addresses. Make sure that your shipping address is entered correctly during checkout to avoid delays or misdeliveries. If an address is incorrect or incomplete, we may contact you for corrections before proceeding with the shipment.
International Shipping: While we strive to offer shipping worldwide, there may be some countries to which we cannot ship due to regulatory restrictions or other factors. If we are unable to ship to your country, we will notify you promptly and offer a full refund for your order.
Delivery Timeframes
Domestic Orders: Standard shipping typically takes 3-7 business days, while expedited shipping can take 1-3 business days. Please note that delivery times may be impacted by weather, holidays, or other unforeseen circumstances.
International Orders: International shipping can take 7-21 business days depending on the destination. Delivery times may vary due to customs processing or other factors out of our control.
Lost or Damaged Items
If your order is lost or damaged in transit, please contact us immediately. We will investigate the issue and work with the shipping carrier to resolve the problem. If your items were damaged upon arrival, please provide photos of the damage, and we will offer a replacement or refund as appropriate.
Order Modifications and Cancellations
Once an order has been shipped, we are unable to modify or cancel it. If you need to make changes to your order, please contact us immediately, and we will assist you in any way possible before the shipment is processed.
Customs, Duties, and Taxes (International)
International customers are responsible for any customs duties, taxes, or fees that may apply upon arrival in their country. These charges are separate from the shipping costs and must be paid directly to the customs authority. FixBinaa is not responsible for any customs-related fees or delays.
Customer Support
If you have any questions about shipping or need assistance with your order, please reach out to our customer support team:
- Email: info@fixbinaa.com
- Phone: (660) 679-4258
- Address: 300 S Delaware St, Butler, Missouri